• CIB Egypt Careers | Credit Cards/ Personal Loans Collector

    CIB Egypt Careers | Credit Cards/ Personal Loans Collector

    Location: Cairo, Egypt

    Job Description

    the Commercial International Bank CIB is currently recruiting for a Credit Cards/ Personal Loans Collector to collect the overdue and over limit amounts from assigned customers segments who failed to meet due dates to minimize delinquency and control flow through into higher buckets by doing outgoing calls to those customers.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Check status of respective customers arrears (i.e. Credit card, Loans, or Auto & Mortgage) & prepare required data prior phone calls

    • Conduct phone calls with arrears customers, record the outcome of phone calls in the work cards or system

    • Negotiate arrears settlements and report actions to be taken ‘partial payment, rescheduling or turning case to legal to the team leader

    • Organize filling / Documents properly to ensure easy access

    • Finalize daily transactions, and refer any back log to the collection supervisor

    Job Requirements

    • Bachelor’s degree of Commerce, Business Administration, Accounting or related fields

    • 0 to 2 years of experience

    • Understands the principles of accounting and cost-effectiveness

    Job Specific Skills

    • Good command of English language beside Arabic

    • Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit

    • Keen for new experience, responsibility and accountability

    • Communication Skills

    • Must be adept in use of basic software such as Office, and ideally Access, Internet and email

    Job Details

    Company/Organization: Commercial International Bank CIB

    Vacancy Type: Full-time Job

    Job Functions: Operations

    Job Location: Heliopolis, Cairo, Egypt

    Application Deadline: N/A


    Apply on CIB website

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