• Al-Mansour Automotive Careers | Service Advisor Engineer وظائف المنصور للسيارات

    Al-Mansour Automotive Careers | Service Advisor Engineer وظائف المنصور للسيارات

    Location: Cairo, Egypt
    Published:

    Job Description

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

      Customer Service:

    • Endeavors to provide the best possible quality of service which ultimately will serve to bring in new customers

    • The Service Advisor notes down the complaints of the customer.

    • Discusses the potential cost with the customer and seeks approval. If the estimate is accepted.

    • Prepares the work order and obtain customer approval signature, a completion time is agreed, then passes the order on to the Team Leader/control room.

    • Handles customer complaints within the bounds of his authority.

    • Responsible for Communication between Reception, Parts Department, workshop and customers.

    • Follow up with warranty department customer warranty/goodwill.

    • Organizing customer reception and flow of work.


    • Sales:

    • promote parts & accessories sales

    Job Requirements

    • Examining Information

    • Team Working

    • Pursuing Goals

    • Developing Expertise

    • Empathize to impact lives

    • Encourage Innovation

    • Customers come first

    • Grow through continuous improvement

    • Resolving Conflict

    • Act with Accountability

    • Deal with Integrity

    • Establishing Rapport

    Job Details

    Company/Organization: Al-Mansour Automotive

    Vacancy Type: Full-time Job

    Job Functions: Engineering, Customer Service

    Job Location: New Cairo, Cairo, Egypt

    Application Deadline: N/A

    APPLY HERE

    Apply on company website

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