• Attijariwafa Bank Careers | Data Center Officer وظائف التجاري وفا بنك

    Attijariwafa Bank Careers | Data Center Officer وظائف التجاري وفا بنك

    Location: Egypt

    Job Description

    Attijariwafa Bank Egypt is currently recruiting for the role of Data Center Officer

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Receive user’s calls; take all reasonable steps to resolve the complaint.

    • Reviewing all the operation works, leading operators to complete all duties in data center.

    • Sales & Service

    • Ensure that Data Center operations duties are carried out on a timely basis ensuring the provision of best service to BBE users.

    • Liaise with Data Center manager on all operations related issues

    • Participate fully and ensure that all operations & data center duties are met in the time.

    • Support users in all operations duties including the end of day/month and year, and all user requirements.

    • Own and manage user’s queries and complaints by taking ownership and resolving in a timely manner.

    • Operational Rigour Practices

    • Work with and support the data center team to deliver exceptional business performance.

    • Provide cover for data center team members when required.

    • Provide cover for operator BA2 when required.

    • Agree performance development objectives with the team leader.

    • Build excellent relationships with others key functions that interface with IT to insure seamless service to our users

    • Pursuer self-development to increase personal effectiveness, acknowledge strength and Ares for development.

    Job Requirements

    • An in-depth understanding of all applications in use under his control.

    • Detailed knowledge of the bank’s core accounting system-MODBANK and its Supporting systems is Preferred

    • Knowledge of bank’s policies, procedures, products and services is Preferred

    • Proven organisational skills.

    • Good communication Skills.

    • Numeric & analytical skills.

    • Team working skills.

    • Good PC Skills.

    • Good Standards of accuracy.

    • Customer focused.

    • Telephony skills.

    Job Details

    Company: Attijariwafa Bank

    Employment Type: Full-time

    Job Location: Cairo, Egypt

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