• AUS Careers | Enrollment Services Administrator

    AUS Careers | Enrollment Services Administrator

    Location: Sharjah, UAE
    Published:

    Job Description

    The Enrollment Services Administrator will assist in administering admissions operations to meet the mission and goals of the Office of Enrollment Management (OEM). The post holder is to show commitment to providing services to a large multicultural community. The post holder is expected to act as a mediator between applicants, students and the university; to guide applicants through the admission processes; and to liaise with other university departments in arranging for students’ smooth transition into university life. The position reports to the Director of Enrollment Services.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Process graduate and undergraduate applications, which includes screening and communicating with applicants, and data entry and document processing on Banner and Recruit.

    • Handle Undergraduate Admissions and Graduate Admissions communications with prospects, applicants and students.

    • Assist visitors in the reception area using queuing tickets.

    • Attend to Infodesk tickets.

    • Provide file completion support to new applicants.

    • Assist in new student orientation events and other events.

    • Conduct campus tours and school visits, when required.

    • Assist at the Contact Center by handling calls, telethons and Infodesk chats.

    • Conduct all other related duties as assigned.


    Job Requirements

    • Bachelor’s degree.

    • Minimum of one year of customer service experience, preferably in an academic institution.

    • Should be cordial, adaptable, and demonstrate strong communication and computer skills.

    • Must be a team player, punctual, detail oriented, organized, and able to cope with multi-tasking and pressure.

    • Should show ability to adhere consistently to policies, procedures and processes.

    Job Details

    Company/Organization: American University of Sharjah - AUS

    Employment Type: Full-time Job

    Job Functions: Administrative

    Job Location: Sharjah, United Arab Emirates

    Application Deadline: N/A

    Apply For Job

    Interested applicants should submit a cover letter and curriculum vitae with the names of three references to recruitment@aus.edu

    NB: Mention job title “Enrollment Services Administrator” in mail subject

    View this vacancy on AUS Website - HERE

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