• ABK Bank Careers | Customer Service Representative - Teller, Kuwait

    ABK Bank Careers | Customer Service Representative - Teller, Kuwait

    Location: Kuwait City, Kuwait
    Published:

    Job Description

    Alahli Bank of Kuwait - ABK in Kuwait is currently looking for a Customer Service Representative - Teller to Deliver high quality service to customers through providing banking services

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Customer enquiries: Respond to customer enquiries and provide customer service and support

    • Sales opportunities: Identify sales opportunities and pass these to the correct branch colleague

    • Cash transactions: Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks

    • Reconciliations: Perform end of day reconciliations accurately and on time

    • Customer accounts: Receive returned cheques, new ATM cards etc. make required entries and advise customers

    • Customer administration: Send, receive and file telex confirmations and ensure transfers are properly processed

    • Customer records: Create, update and maintain relevant customer records ensuring that data is recorded appropriately

    • Other: Perform any addition duties that assigned by Manager


    Job Requirements

    • Diploma in Banking/ Management

      Or equivalent experience

    • Knowledge of products & services

    • Understanding of customer needs

    • Knowledge of cash management processes

    • Experience gained as part of the ABK training programme

    • Experience of operational processes and procedures

    • Handling customer issues and providing customer service

    Job Details

    Company/Organization: Alahli Bank of Kuwait - ABK

    Vacancy Type: Full-time Job

    Job Functions: Customer Service

    Job Location: Kuwait

    Application Deadline: N/A

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