Job Description
Duties and Responsibilities
Your main responsibilities in this role include the following:
Assist RMs / SRMs / AVPs in day to day servicing of the relationships and acting as their back-up in their absence while ensuring provision of high quality and timely service to clients
Co-coordinating with Credit to ensure proposals/ approvals are approved and followed up in an efficient and timely manner.
Assisting in credit proposal preparation by data collection and research activities.
Contributing to the provision of a high level of customer service by ensuring that all requirements for facilities are handled promptly and efficiently.
Coordinating with Operations to ensure that customer requests are attended and resolved.
Coordinating with CAD to ensure that facility documents are lodged and limits encoded.
Following up with customers on Temporary Over Drafts (TODs) and preparing of deficiency reports.
Maintain regular contact with key relationships in consultation with relevant RMs / SRMs / AVPs to ensure servicing is as per their satisfaction.
Maintain contact with Ahlan Banking Services (ABS) to ensure that servicing of ABS customers is as per their satisfaction.
Co-ordinate handling of transactions for customers while the sales team is out on calls and seeking confirmations from them where required.
Identify risk issues in discrepant transactions and advise RM / SRM / AVP / Unit Head on the same.
Updating MIS on a monthly basis for a) tracking of portfolio balances & revenues, b) new relationship bookings and initiatives etc.
Monitoring of excess report & LMR and ensure that it is timely reviewed by the RM’s.
Assist RMs / SRMs / AVPs in their marketing initiatives (proposals, follow-up, appointments etc.).
Job Requirements
Bachelor’s Degree with 3-4 years of experience
Job Details
Company/Organization: Dubai Islamic Bank - DIB
Employment Type: Full-time Job
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
