• Alghanim Industries Kuwait Careers | Social Media Executive

    Alghanim Industries Kuwait Careers | Social Media Executive

    Location: Hawally, Kuwait

    Job Description

    The Social Media Executive serves as an online/digital ambassador for our internal clients and their brands and will be expected to monitor media activity across a broad range of social media channels and cultivate and grow online relationships with customers ensuring customer service initiatives and inquiries are met in a timely manner

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Ensure coordination of all social media activities, and that customer review and comment responses are made within designated response times and are in accordance with each social media channel's engagement plan

    • Follow the pre-set Social Media guidelines in updating our different channels while ensuring proactivity on daily basis

    • Monitor on daily basis X-cite by Alghanim Electronics and competitors’ social media pages and websites

    • Coordinate and perform the day to day activities relating to the different social media platforms (such as Facebook, Instagram, Snapchat, Twitter, YouTube, etc.)

    • Engage in conversations with our consumers to generate leads and content about us in the market

    • Prepare and monitor reports (on follower growth, engagement, etc…) with trends and emphasis on recommended future activities

    • Respond to all customer enquiries and complaints in a timely fashion

    • File all complaints and refer them to relevant parties, monitor progress and update customers

    Job Requirements

    • University degree

    • Should possess creative writing and content skills

    • Fluency in spoken and written Arabic and English

    • Basic knowledge of e-marketing and graphic design

    • Good organizational and self-management skills under pressure

    • Proactive in taking initiatives and staying updated with the latest technologies and social media trends

    • Passionate about social media and online trends

    • Strong ability to present ideas, concepts and workflows in a clear and engaging manner

    Internship Details

    Company/Organization: Alghanim Industries

    Employment Type: Full-time

    Internship Location: Hawally, Kuwait