Job Description
The Systems Administrator is responsible for the configuration, implementation, and maintenance of various technologies managed by the Information Technology Department. This person will focus on the administration of servers, storage and backup. The Systems Administrator will assess and identify appropriate solutions to be integrated into the University’s systems and make recommendations for implementation, takes appropriate actions to resolve issues, and provides follow-up with staff to verify effective problem resolution and staff satisfaction.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Manage and maintain various systems, servers, operating systems, email system, storage, back-up and disaster recovery.
Monitor and maintain active directory, domain controllers, exchange server, backup server, and file & print server.
Monitor and maintain storage, systems and data back-ups.
Monitor other appliances software on Data Center like Antispam, Anti malware, AV, etc.
Provide technical support to ensure all systems are functioning well.
Utilize the support contracts effectively and efficiently to ensure their optimal use.
Support and manage the virtualization platform (VMware).
Makes recommendations for new equipment and services to purchase, and works with various vendors for procurement.
Creates and maintains comprehensive technical documentation on all system enhancements and upgrades.
Performs tasks as assigned by the IT Director including definition/development of training materials, guidance and training of lower level technical personnel, and other duties of similar or increased complexity, as required while maintaining excellent communication with the IT Director on all tasks and projects.
Job Requirements
Bachelor’s in Information Technology, Computer Engineering, or equivalent.
Minimum 5 years’ experience in an advanced systems support role.
Working/sound knowledge on Microsoft platforms, Office 365, Exchange, storage, VMware, backup solutions is essential.
Advanced verbal and written communication skills, interpersonal and leadership skills and analytical reasoning and troubleshooting skills.
Microsoft system certification preferred.
Certification in VMware preferred.
Understanding of networking technologies, standards, protocols, and topologies is considered a plus.
Collaborative Skills.
Skills and Abilities
Job Details
Company/Organization: American University of Kuwait - AUK
Employment Type: Full-time
Job Location: Salmiya, Kuwait
