• Emaar UAE Careers | Establishment Animator

    Emaar UAE Careers | Establishment Animator

    Location: Dubai - United Arab Emirates

    Job Description

    FThe job holder, role plays professions and jobs of the different establishments according to pre-established scripts and standard operating procedures, interacts with visitors and ensures them an outstanding experience

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Attends regular briefings, follows biometric rules and is interactive and updates with current information

    • Ensures the opening and closing checklists of the establishment are legibly completed, any revisions implemented, variances reported and performs the activity according to the script

    • Guides customers and maintains protocols when dealing with VIP guests

    • Acts as the ambassador of the brand for the establishment represented

    • Reconciles KidZos transactions accurately at the end of shift in compliance with the policy

    • Maintains highest grooming standards and follows process flow for uniforms

    • Coordinates on the daily inventory of consumables and supplies for the establishment and report any lack of stocks

    • Sets-up establishment with materials, accessories, uniforms prior to opening time and ensures that the assigned establishment is clean at all times

    • Guides and supports new joiners in their performance delivery to meet the required standards

    • Report any incidents, complaints, failures, shortage of materials, media or legal queries to the Coordinator immediately

    • Keeps control of visitor attendance manually in case of system failure and aims to achieve attendance targets for the establishment

    • Performs additional tasks when instructed by Coordinators from time to time

    • Deals with guests in a polite and courteous manner and answers all queries in a professional manner

    Job Requirements

    • School completion + 1year certificate course/diploma

    • Minimum 3 years of experience in relevant field.

    • Experience in operations and/or customer service would be a plus.

    • Good English language skills required. Arabic language preferred.

    • Good organizational skills and ability to multi-task.

    • Good computer skills / knowledge of MS Office required.

    • Has a charismatic approach towards the job

    • Shows continuous interest and enthusiasm in performing the activity

    • Patient and kind towards customers

    • Suggests improvements

    • Aims towards ensuring excellent customer satisfaction with minimum lapses

    Job Details

    Company/Organization: Emaar

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates

    Application Deadline: N/A