• Emirates Group UAE Careers | Sales Executive - dnata Travel

    Emirates Group UAE Careers | Sales Executive - dnata Travel

    Location: Dubai - United Arab Emirates

    Job Description

    Undertake administration and office duties for the business development team to focus on proactive sales.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Drive a customer during the whole journey of enrolment, including collection of information, internal coordination for Clients’ account set up, system updates and creation of credentials.

    • Provide day-to-day support to active Clients on operational tasks (web training, credential issues, agreement renewals, commercial communications, etc.)

    • Prepare reports on all customers’ trends and activities, providing pre-analyzed information to BDMs, KAMs and Management.

    • For Affiliate portal customers: report and identify potential areas of improvement, to the extent to propose margin actions to the BDM or KAM in charge.

    • Support in the forecasting of existing customers. Keeping track of sales targets.

    • Monitor generic sales inbox on daily basis

    • Keep customers’ database and Salesforce up to date

    Job Requirements

    • High school diploma or vocational qualification in office, computing or administrative skills

    • Currently working in a similar role for at least one year

    • Previous experience in the tourism or hospitality industry (sales and / or reservations roles preferably)

    • Salesforce usage

    • Accuracy and attention to detail

    • Excellent customer care verbal and written skills

    • Excellent organizational and administrative skills

    • Very good computer and keyboard skills

    • Ability to work under pressure and to deadlines

    • Ability to work independently, and as a team member


    • Fluent written and verbal English

    • Quick to learn

    • Proactive

    Job Details

    Company/Organization: dnata Travel

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates