• Emirates Group UAE Careers | Sales Executive - dnata Travel

    Emirates Group UAE Careers | Sales Executive - dnata Travel

    Location: Dubai - United Arab Emirates
    Published:

    Job Description

    Undertake administration and office duties for the business development team to focus on proactive sales.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Drive a customer during the whole journey of enrolment, including collection of information, internal coordination for Clients’ account set up, system updates and creation of credentials.

    • Provide day-to-day support to active Clients on operational tasks (web training, credential issues, agreement renewals, commercial communications, etc.)

    • Prepare reports on all customers’ trends and activities, providing pre-analyzed information to BDMs, KAMs and Management.

    • For Affiliate portal customers: report and identify potential areas of improvement, to the extent to propose margin actions to the BDM or KAM in charge.

    • Support in the forecasting of existing customers. Keeping track of sales targets.

    • Monitor generic sales inbox on daily basis

    • Keep customers’ database and Salesforce up to date


    Job Requirements

    • High school diploma or vocational qualification in office, computing or administrative skills

    • Currently working in a similar role for at least one year

    • Previous experience in the tourism or hospitality industry (sales and / or reservations roles preferably)

    • Salesforce usage

    • Accuracy and attention to detail

    • Excellent customer care verbal and written skills

    • Excellent organizational and administrative skills

    • Very good computer and keyboard skills

    • Ability to work under pressure and to deadlines

    • Ability to work independently, and as a team member

    Competencies

    • Fluent written and verbal English

    • Quick to learn

    • Proactive

    Job Details

    Company/Organization: dnata Travel

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates

    Have questions?

    Join us @24Seven Jobtalk UAE and get answers on any topic

    Leave Feedback