Job Description
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.
To meet and guide walk-in clients, promote and sell FAB products, offers and non-branch channels
Benefits and Offers
Professional development experience through work in one of the leading banking institutions
Occasion to develop in dynamic and challenging, but still very friendly, work environment
Opportunity to work in cooperation with qualified Emiratis and foreign specialists from various areas of the Bank
Work in a team openly sharing their knowledge
Participation in challenging project
Duties and Responsibilities
Your main responsibilities in this role include the following:
Actively sell/cross-sell asset and liability products to new and existing customers
Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
Receive and process customer requests (e.g. account opening, FAB online requests, returned cheque delivery, etc.)
Encourage customers to build their balances with the bank in order to migrate to higher customer programs
Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centres
Educate Classic and Advantage customers about automated channels including ATM, call centre and FAB online and promote their migration to these channels
Attract new customers to branch through personal relations and existing customer referrals
Respond to call center regarding customer inquiries forwarded
Meet individual sales targets
Participate in and potentially lead daily retail sales team meetings
Agree on personal sales targets with the retails sales manager and the branch manager
Job Requirements
Bachelor’s degree in Accounting or related discipline.
3 years’ relevant experience in the banking sector. Familiarity with bank products and related policies and procedures.
Job Details
Company: First Abu Dhabi Bank - FAB
Employment Type: Full-time
Job Location: United Arab Emirates