Job Description
Responsible for the performance of all Fraud related functions within the Fraud and Risk management Unit whilst ensuring that all these activities are carried out with maximum efficiency, security and control in accordance with established procedures and agreed service standards, thereby safeguarding the financial interests of Retail Business.
Duties and Responsibilities
Your main responsibilities in this role include the following:
In charge of MIS generation and Data management of FRMU.
Ensure all data is available which one necessary to make appropriate decision.
Ensure all dispute database is maintained.
Ensure Fraud Rules are reviewed on regular intervals and changes propose to maintain optimum balance between fraud and genuine impact.
Maintain detection rate greater than 80%.
Maintain fraud loss Basis point less than 1.5 %.
Maintain FPR less than 100 for cards.
Ensure rule review for application frauds are done on regular interval and changes are proposed to detect the fraud in most effective FPR.
Ensure Dashboard are released on time every month.
Occasional Responsibilities and Accountabilities:
Keep the Team Leader Detection & Investigations advised of material operational/process weakness and non-compliance with controls within the unit.
Identify technology solutions for problems within the unit and conduct user acceptance testing (UAT) of system enhancements.
Handle any other additional / temporary responsibilities as assigned by Head-FRMU.
Job Requirements
Excellent Communication & inter-personal Skills
SAS
Database Management Technical Skills
Product knowledge & card systems
Strong process & control orientation
Knowledge of Visa / MasterCard regulations
Fluent in both written and spoken English
Job Details
Company: Mashreq Bank
Employment Type: Full-time
Job Location: Dubai, United Arab Emirates
