• RAKBANK Careers | Telesales officer, Dubai, UAE

    RAKBANK Careers | Telesales officer, Dubai, UAE

    Location: Dubai - United Arab Emirates

    Job Description

    RAKBANK is looking to hire Telesales Officers to solicit general insurance products over the phone (outbound and inbound)

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Generating revenue through inbound and outbound telephonic solicitation for pre-underwritten general insurance products

    • Achieving or exceeding the monthly targets

    • Demonstrating accurate product knowledge and answer customer queries (if any) related to product/benefit/service

    • Ensuring that TAT commitments are adhered to at all times

    • Handling customers' service requests for associated products in a professional manner

    • Generating leads from customer interactions to create future pipelines for business

    • Providing customer feedback on our propositions and suggesting improvements

    • Providing feedback to the customers on our propositions and suggesting improvements (if any)

    • Ensuring the submission of all records/documents with accuracy

    Job Requirements

    • Active listening and effective communication

    • Must be self-motivated

    • Must possess presence of mind and service oriented mindset

    • Should be able to thrive under a target-oriented environment

    • Minimum 1 year of experience in a telesales role

    Job Details

    Company: RAKBANK

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates

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