• Mashreq Bank Jobs | Transformation Specialist, Dubai, UAE

    Mashreq Bank Jobs | Transformation Specialist, Dubai, UAE

    Location: Dubai - United Arab Emirates

    Job Description

    Design, build, test and deploy new digital products, transforming client's digital lifecyle across all channels Implement and execute the digital strategy & change management plan for the corporate bank Leverage new technologies (implementation of big data & analytics, AI, machine learning, blockchain, robotics, etc.) Coach and train users to ensure adoption Product launch marketing and communication strategies to support digital agenda

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Manage and strategize front line relationship team mobility strategy and adoption to improve frontline effectiveness

    • Manage and implement improved lead generation through advanced analytics and big data and external data sources

    • Design, build and test processes that are digitized to address commercial routines that improve front-office effectiveness

    • Improve connectivity with clients and cost-to-serve through genuine multichannel banking

    • Automation of processes end-to-end leveraging improvements in service and operational costs

    Job Requirements

    • Overall experience 5-8 years in this space

    • Strong project management & agile methodologies

    • Deep knowledge of the bank's business lines & support functions as well as the challenges driven by cutting-edge technologies, and apply these learnings in driving the digital transformation of the bank

    • Demonstrate adaptability, excellent communication & problem-solving skills

    • Bachelor or master degree in engineering, information technologies or computer science

    • Agile / PMP certification

    • Passionate about new technologies with applied exposure

    • Developed skills in the following areas: new business strategy, digital transformation, change management

    • Exposure in executing strategic programs impacting multiple stakeholders

    • Significant experience in organizational projects (organization design or redesign) and operational transformation (operational excellence, operating system, performance improvement)

    • Deep knowledge and practice of tools and referential for change management (strategy alignment, development and implementation of Change and communication strategy, impact analysis)

    • Capacity to animate and drive seminars and workshops / trainings

    Job Details

    Company: Mashreq Bank

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates

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