Job Description
Duties and Responsibilities
Your main responsibilities in this role include the following:
Liaises with Credit Risk in formulating and maintaining credit policies that suits the customer needs without compromising the risk.
Liaise with change, Operations & Technology teams for development of processes, infrastructure and IT capability.
Monitors performance of Product Line against key measures. Reports results with recommendations about performance.
Ensures up to date knowledge is kept about developing technologies and implemented as appropriate.
Manages product performance against the set targets.
Manages the key aspects of the income statements such as revenues, expenses, losses and provisions etc.
Implements governance, risk, compliance and control in line with ADIB group policies.
Interfaces with credit risk and operations to ensure that there is a broad understanding of the product processing requirements and meeting business set targets.
Provides on-going training to front liners on new products.
Conducts regular and ad hoc surveys for products and services of the Peer Group for all assets products.
Handles all customer complaints received by complaints unit/branches/call center and ensure proper resolution within the approved turnaround time.
Follows up on completion of all underlying tasks with business partners which involves the implementation of end-to-end process for new products and services, working with products, channels, operations and IT to ensure that they are fit for purpose and implemented timorously and effectively
Provides daily monitoring reports during all assets campaigns.
Ensures Governance, Compliance, Risk and Control are implemented and adhered to meet Group Standards as well as CBE regulations.
And any other assigned tasks.
People Management:
Monitors the implementation of the on-the-job training to ensure an on-going skills development process to increase team competence and motivate them to grow the Bank’s business and deliver quality results.
Job Requirements
University/College Degree.
6+ Years of experience preferably in a product management department multinational/banking background.
Strong negotiation skills
High communication skills
High level of numeracy to evaluate complex statistical financial information.
Initiative & Proactively.
Knowledge of the bank’s lending criteria in the Business and Personal sectors and the products/services related to them.
Job Details
Company: Abu Dhabi Islamic Bank - ADIB Egypt
Employment Type: Full-time
Job Location: Giza, Egypt
