Job Description
Under the supervision of the senior Wealth Planner for the Gulf Region, the main remit will be to prepare, dispatch and successfully finalize all new business opportunities with Cititrust’s International New Business Unit Bahamas (“INBU”), on behalf of the EMEA Wealth planning team Track new business packages through updated progress reports with Cititrust sales management Liaise and track EMEA-related US connected work to the US cross-border wealth and estate planning team Understand and keep abreast of changes in legislation in order to ascertain how such laws affect tax efficient offshore trust and company structures and insurance established for our clients Be informed and able to discuss current and historical legal/tax environment in the relevant countries the consultant will predominately cover
Duties and Responsibilities
Your main responsibilities in this role include the following:
Attend client meetings with senior Wealth Planner and Bankers and participate in presentations and sales pitches:
Obtain an accurate depiction of a client’s assets and objectives in relation to product specialty
Uncover needs that are not clearly expressed by the client. Develop product solutions that meet client’s short- and long-term needs
Offer alternatives when a client’s request cannot be met. Present clients with a seamless integration of services within product specialty
Communicate complex technical details in a manner that is easily understood and consistent with the level of sophistication of the client or sales team member
Identify cross-selling opportunities
Serve as a trusted advisor to clients, bankers, and other product specialists who seek expertise and strategic advice in regard to product specialty
Minimize the client and Private Bank exposure to risk within the product specialty by observing suitability policies at the point of client transactions and by monitoring and communicating changes in the client’s financial condition as well as industry and economic trends
Responsible for follow-up of all phases of complex sales from initial sales pitch until closing:
Deliver all the phases of complex sales, including preparation and delivery of customized marketing materials and monitoring the execution and delivery of closing documentation (standard or customized)
Take control on behalf of the senior Wealth Planner and Private Banker, while continuing to work with them, in connection with the several steps required until closing
Manage pipeline of business in order to ensure that all clients visited receive adequate follow-up while maintaining sales momentum
Participate in ongoing education and communication with Private Bankers and members of own team on product specific developments:
Educating Bankers and other members of the sales team to increase knowledge and proficiency in product area
Share client success with all team members involved. Seek to align product specialty goals with the goals of Bankers and other Product Specialists
Deepen internal relationships with members of the sales team by being adaptable and responsive to the needs of others and placing team objectives ahead of personal gain
Gain and maintain an in-depth understanding of product specialty, economic events and best practices within the industry
Gain and maintain a general understanding of all other products that tie into product specialty
Influence a wide range of CPB personnel by applying expertise in product specialty
Coordination with Trust Centres
Work closely with Trust Officers in the various trust centres to ensure that existing CPB relationships are reviewed periodically per Citi Trust policy
Assist with the implementation of exit strategies or conversions to comply with policy
Serve as a conduit between the Private Bankers and trust centres to ensure that client needs are met
Job Requirements
Post graduate degree
Professional wealth management exams or currently working towards STEP Qualifications preferable
Ability to learn new products, regulations and client situations quickly
Competence in working through complex organizations to solve problems and deliver client satisfaction
Self-starter with creative problem-solving skills. Able to understand client-driven goals and be creative in finding solutions for meeting them by working with banker team, product partners and management. Strong interpersonal and team management skills are mandatory
Demonstrated resilience and ability to thrive and deliver results in a high pressure, international, rapidly changing, often ambiguous environment
Characteristics for success include ability to be: Focused, Flexible, Proactive, Positive, and Organized
Prior offshore trust and insurance sales experience ideally within the Private Banking industry
Experience in dealing with trusts and offshore fiduciary world
Track record of building successful relationships with external clients and internal partners
Experience in delivering high quality service to meet complex individual client needs
Builds relationships with clients to understand and exceed their expectations
Seeks and identifies opportunities to improve the client experience
Ensures the delivery of exceptional advice, products and services to clients
Works across business, functional and/or regional lines to provide clients with integrated, competitive solutions
