• Mashreq Bank Jobs | Group Product Manager - Cards, Dubai, UAE

    Mashreq Bank Jobs | Group Product Manager - Cards, Dubai, UAE

    Location: Dubai - United Arab Emirates
    Published:

    Job Description

    To design & implement acquisition strategy for the credit cards business, resulting in achievement of annual sales/acquisition targets To work with stakeholders (Agile Team, sales and other enablers) to improve the customer experience, improve TAT, and optimize/maximize efficiencies

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Understand target customer segments, identify their needs, and drive product development & CVP (and appropriate marketing/advertising actions) accordingly

    • Develop & execute strategies to meet card sales (and new balances, activation, etc.) KPIs for the year

    • Work with stakeholders to setup & launch new sales engines & channels; grow and maximize existing ones

    • Work with stakeholders (Agile & otherwise) to revise/improve processes, incentives, policies, headcount, KPIs and systems to improve

    • a) The customer onboarding experience

    • b) Number of cards sold

    • c) TAT

    • d) efficiencies/costs

    • Work with digital squad to maximize digital credit card sales

    • Ensure appropriate controls & governance as per policies of the bank


    Job Requirements

    • 8-15 years of experience in retail banking (with 3+ years direct experience of acquisition of financial services)

    • Bachelor’s degree holder

    • Good analytics skills

    • Good digital marketing

    • Understanding of tech in the e2e digital journey of cards acquisition & underwriting

    Job Details

    Company: Mashreq Bank

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates

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