• ADIB Bank Egypt Jobs | Sr. Personal Banker

    ADIB Bank Egypt Jobs | Sr. Personal Banker

    Location: Egypt

    Job Description

    Abu Dhabi Islamic Bank - ADIB is currently recruiting for the role of Senior Personal Banker

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Sales/Relationship Management

    • Achieves volume and revenue goals via the combination of customer acquisition and relationship deepening.

    • Personally and proactively effective at building the business, deepening relationships and increasing targeted consumers through the execution of an effective sales process.

    • Keeps updated and learns in-depth the more complicated products offered by the competition.

    • Grows the number of new account relationships via conversion of branch walk-ins, customer referrals, marketing leads and self-generated leads.

    • Proactive in assessing financial needs of customers.

    • Responsible for achieving & delivering his/her targets of the allocated range of products specific to Advising Zone.

    • Assisting the Branch Manager in periodically evaluating performance levels as defined in the commercial/ business plan.

    • Assist BM in preparing weekly KPIs/ MIS required by the new business model.

    • Follow up with others (Credit/ Operations) Departments, pipeline or tools available (Jupiter) on pending cases.

    • Achieving target sales activities of (outbound calls, sales visits, cross sell ratio to walk-in customers) as defined in the commercial action plan.

    • Quality & Services

    • Ensure proper stationeries and merchandising in the Branch at all time guided by communication plan.

    • Ensure handling and covering all customer requests/ inquiries to ensure services excellences

    • Efficiently handle customer’s complaints, escalating as appropriate.

    • Responsible for operations of (Express Banking, Advisory) in terms of authorizations, custodies and reviewing all related reports.

    • Regularly promote the usage of other delivery channels via day-to day contacts with the customers.

    • Ensure continuous flow of appointments at Advising Zone.

    • CBE, Compliance, Audit, Procedures

    • Responding to Compliance Dept. requirements in terms of obtaining proper approvals

    • Ensure implementation of all Bank policies / procedures / KYC compliance requirements are in place

    • Ensure following set procedures / policies as per designation letter.

    • And any other assigned tasks.

    Job Requirements

    • University/College Degree

    • Good command of the English language

    • Minimum of 4-6 years of financial sector experience

    Job Details

    Company: Abu Dhabi Islamic Bank - ADIB Egypt

    Employment Type: Full-time

    Job Location: Cairo, Egypt

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