• ADIB Bank Careers | Relationship Officer, Al Ain

    ADIB Bank Careers | Relationship Officer, Al Ain

    Location: Abu Dhabi - United Arab Emirates
    Published:

    Job Description

    Offer full range of services to Gold & Diamond customers and cross sell ADIB consumer banking products, Investments. Support Relationship Mangers and handle services in their absence.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Prospect new business opportunities within the main role of servicing customers.

    • Support Relationship Managers.

    • Proactively upsell / cross-sell products and services to customers

    • Inform designated customers about their eligibility for special offers / complimentary gifts based on their transactions & invested assets

    • Proactively request customers to refer others

    • Community Involvement – must be a socially active opinion leader

    • KEY PERFORMANCE INDICATORS:

    • Target Achievement & Growth

    • Overall Profitability

    • Customer satisfaction

    • Product & process knowledge


    Job Requirements

    • Bilingual (Arabic & English)

    • Working knowledge of investment products & banking operations (further training & certification to be provided)

    • Strong communication skills & customer orientation

    • Ability to interact with high-end, affluent customers of all nationalities

    • High Personal Integrity

    • Ability to perform basic mathematical computation

    • Referral Specialist

    • Good working knowledge of Microsoft Words & Excel

    • Customer Facing (e.g. Front Office) Experience in Banks or Financial Brokerage Companies (in an advisory role).

    Job Details

    Company: Abu Dhabi Islamic Bank - ADIB

    Employment Type: Full-time

    Job Location: Al Ain, United Arab Emirates

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