• FAB Bank Egypt Jobs | Branch Support Manager

    FAB Bank Egypt Jobs | Branch Support Manager

    Location: Egypt

    Job Description

    This role holder is responsible to provide branch operational support and ensure that all activities are aligned with SOPs, bank’s standards and regulatory requirements.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Monitor the operational structure (front and back office) in branches and ensure adherence to ORM framework

    • Closely monitor customer service and activities in the branches, ensure adherence to SOP’s and analyze efficiency

    • Monitor A/C verification , provide guidance when required and raise any alarming findings

    • Closely monitor back office activities in the branches, ensure adherence to SOP’s and analyze efficiency

    • Review of internal controls, procedures and policies for corrections and enhancement

    • Review branch activities by Spot checking and branch visits, defined weakness and deviation and recommend actions for rectification.

    • Execute any centralization activities in the branch network

    • Review and follow up for branch visits recommendations and ensure that all are implemented on timely manner

    • Develop detailed spot-check visits plan to branches and submit periodic reports

    • Provide as-is analysis of current functions and develop an improvement plan to enhance operations in the branches

    • Review and control FAB applications and System access for all branches.

    Job Requirements

    • University degree

    • Full awareness of banks credit risk policy manuals, CPM and A&OM and CBE regulations, HO and RO guidelines and memos.

    • Leadership, Motivating, & negotiation skills.

    • Excellent interpersonal/presentation/communication skills

    • Excellent PC skills

    • Problem solver, hard worker, and self-motivating.

    • Banking experience.

    • Very good language skills.

    • Experience in banking Audit , Compliance , Governance for Personal banking , Branch Operating module and internal control with minimum 3 years in same position.

    Job Details

    Company: First Abu Dhabi Bank - FAB

    Employment Type: Full-time

    Job Location: Cairo, Egypt

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