Job Description
Duties and Responsibilities
Your main responsibilities in this role include the following:
Meet and exceed monthly sales target objectives
Ensure penetration in the market through focus on New To Bank acquisition as well as solicit existing clientele
To be abreast with all policies, products and processes to ensure superior client on boarding experience
To proactively participate in Learning, Development and training programs of the bank in order to be an effective sales personnel
Ensure strict adherence to all KYC, Compliance policies and other processes as stipulated
Financial
Accomplish set sales and revenue objectives for all Products as per set the business plan
Achieve monthly& annual set KPI objectives
Focus on New To Bank acquisition along with leveraging existing client base
To leverage on cross sell opportunities to ensure higher revenue per customer
Customers
Be commercially effective in the role and consistently keep customer/client as focus & ensure excellent customer service by delivering quality client on-boarding experience.
Ensure thorough knowledge of all product, policies and processes in order to achieve superior client on boarding experience
To ensure no miss selling to customers by offering products/services transparently as per customer requirements
Understand and resolve/escalate customer redresses to ensure timely resolution
Learning & Growth
Participate in the assigned People Development and Learning & Development Programs. Take accountability for own development by active enrolment and participation with close coordination with respective Unit Manager
To ensure participation in assigned training, Learning & Development programs
Awareness to competition offerings and offer suggestions to line manager to improve product/ processes
Internal Processes
Ensure strict adherence of prescribed Sales & Compliance processes as per Bank's policies. Adherence to governance & controls to proactively identify, manage and minimize/mitigate potential losses to the franchise
Adhere to Risk Control Assessment RCA process across all areas of Business Banking Sales Department - Selling, Client Onboarding, Fraud Control, Client Application & KYC Documentation etc
Adherence to all prescribed internal processes to ensure satisfactory Audit Ratings by adherence of all prescribed processes.
Job Requirements
University Degree / MBA / PGDM / Sales diploma or certification preferable.
2 - 3 years of experience in Banking or in a Financial Industry within Abu Dhabi Region.
Proven Sales Skills
Job Details
Company: First Abu Dhabi Bank - FAB
Employment Type: Full-time
Job Location: Abu Dhabi, United Arab Emirates
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