• ABK Bank Egypt Jobs | Relationship Manager - Zagazig وظائف البنك الأهلي الكويتي

    ABK Bank Egypt Jobs | Relationship Manager - Zagazig وظائف البنك الأهلي الكويتي

    Location: Egypt
    Published:

    Job Description

    Alahli Bank of Kuwait - ABK is currently recruiting for the role of Relationship Manager

    Deliver high quality service to customers through providing banking service

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Sales Achieve sales targets covering all required banking products as per branch business objectives.

    • Sales opportunities Identify sales opportunities and utilize those to achieve customer efficiency.

    • Products Explain products and services to customers in order to achieve sales

    • Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints

    • Complaints Resolve issues and complaints from customers; escalate issue when outside authority

    • Customer requests Process requests from existing and new customers and provide them with excellent service

    • Customer administration Send, receive and file confirmations and ensure transfers are properly processed

    • Customer records Create, update and maintain relevant customer records ensuring that data is recorded appropriately

    • Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks


    Job Requirements

    • Bachelor's Degree or equivalent certification/experience

    • More than 4 years of banking experience in CS

    • Competencies & Skills

    • Effective Communication

    • Professional Ethics

    • Customer Centric

    • Result Focus

    Job Details

    Company: Alahli Bank of Kuwait - ABK

    Employment Type: Full-time

    Job Location: Zagazig Branch, Egypt

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