• ABK Careers | Kuwaiti Direct Sales Agent, Hawally, Kuwait

    ABK Careers | Kuwaiti Direct Sales Agent, Hawally, Kuwait

    Location: Kuwait

    Job Description

    Alahli Bank of Kuwait - ABK is currently recruiting for the role of Direct Sales Agent

    Reports To Assistant Manager, RBD - Central Sales

    To achieve sales of designated products

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Support: Provide support and assistance on operational related functions to sales team staff, ensuring proper servicing of banking needs for customers.

    • Operations responsibilities: verify account applications, transactions and signatures after being processed by related officer ensuring accuracy and timely processing.

    • Process Improvement: Ensure all non-financial transactions related to the opened accounts are completed (Issue ATM, send informing email to the related branch, register all accounts on the data sheet, add system note in case of any missing required data/document etc..) and follow-up for the required missing.

    • Date Validation: Check and register all applications in the data sheet (loans/ credit cards) before processing and make sure customer data are updated (KYC /FATCA, etc. ) and provide regular reports as needed.

    • Compliance Ensure compliance to all regulatory requirements and policies along with operational risk controls.

    • KPI tracking: Supervise operational data sheets (credit cards/loans) in order to properly assess the KPI’s of the team.

    • Audit: Maintain ABK’s internal control standards, including timely implementation of internal and external audit points

    • Risk management Ensure line management and personnel awareness of discovered control issues and propose solutions to mitigate any future risk issues that might be highlighted.

    • Training Train and develop central sales team & operational team staff on new or changed policies, procedures and systems

    • Other responsibilities: Prepare and handle any additional/new tasks that are assigned by his direct manager.

    Job Requirements

    • Diploma Degree or equivalent certification/experience in Business Administration and Management

    • Minimum 3 years sales experience

    • Direct sales or branch experience

    • Handling partner relationships

    • Sales techniques and processes

    • Product knowledge

    • Marketing best practice

    • Local market, locations, potential partners

    • Risk Management skills

    Job Details

    Company: Alahli Bank of Kuwait - ABK

    Employment Type: Full-time

    Job Location: Hawally, Kuwait

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