Job Description
Alahli Bank of Kuwait - ABK is currently recruiting for the role of Direct Sales Agent
Reports To Assistant Manager, RBD - Central Sales
To achieve sales of designated products
Duties and Responsibilities
Your main responsibilities in this role include the following:
Support: Provide support and assistance on operational related functions to sales team staff, ensuring proper servicing of banking needs for customers.
Operations responsibilities: verify account applications, transactions and signatures after being processed by related officer ensuring accuracy and timely processing.
Process Improvement: Ensure all non-financial transactions related to the opened accounts are completed (Issue ATM, send informing email to the related branch, register all accounts on the data sheet, add system note in case of any missing required data/document etc..) and follow-up for the required missing.
Date Validation: Check and register all applications in the data sheet (loans/ credit cards) before processing and make sure customer data are updated (KYC /FATCA, etc. ) and provide regular reports as needed.
Compliance Ensure compliance to all regulatory requirements and policies along with operational risk controls.
KPI tracking: Supervise operational data sheets (credit cards/loans) in order to properly assess the KPI’s of the team.
Audit: Maintain ABK’s internal control standards, including timely implementation of internal and external audit points
Risk management Ensure line management and personnel awareness of discovered control issues and propose solutions to mitigate any future risk issues that might be highlighted.
Training Train and develop central sales team & operational team staff on new or changed policies, procedures and systems
Other responsibilities: Prepare and handle any additional/new tasks that are assigned by his direct manager.
Job Requirements
Diploma Degree or equivalent certification/experience in Business Administration and Management
Minimum 3 years sales experience
Direct sales or branch experience
Handling partner relationships
Sales techniques and processes
Product knowledge
Marketing best practice
Local market, locations, potential partners
Risk Management skills
Job Details
Company: Alahli Bank of Kuwait - ABK
Employment Type: Full-time
Job Location: Hawally, Kuwait
