• Arab Bank Jobs | Branch Manager وظائف البنك العربي - المنصورة

    Arab Bank Jobs | Branch Manager وظائف البنك العربي - المنصورة

    Location: Egypt
    Published:

    Job Description

    The Arab Bank is currently recruiting for the role of Branch Manager

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Implement Branch Sales Budget and business plan.

    • Drive, manage & track branch performance toward achieving business, sales & service quality goals & targets through marketing bank products & services and increase customer base by direct and cross selling.

    • Manage in coordination with Retail Management staff vacations & vacancies in a manner to ensure best service to customers.

    • Meet on a regular base with branch staff to review, assess and enhance level of sales & service.

    • Coach and train staff to ensure full awareness of Bank products, services and P&P

    • Manage & approve counter transactions according to the authority matrix.

    • Ensure all Audit notes are fully adhered to and that there are no repetitions.

    • Manage and implement channels migration strategy.

    • Manage staff rotation within branch/branches to ensure all functions are fully covered.

    • Ensure manning the Meeter/Greeter & CIO desks as per the schedule on daily bases.

    • Ensure services carried out to all customers regardless of segment are up to level of customer satisfaction.

    • Ensure adherence to the Branch Operating Model.


    Job Requirements

    • University degree in business administration or finance from a reputable university

    • Min. 8 years experience in banking, Branch management experience is a plus

    • Competences

    • Fluent in English & in Arabic.

    • Strong sales & services orientation.

    • Excellent communication, negotiation & interpersonal skills

    • Excellent computer skills & Problem solving skills.

    Job Details

    Company: Arab Bank

    Employment Type: Full-time

    Job Location: Mansoura, Egypt

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