• RAKBANK Careers | Relationship Officer - Telesales, Dubai, UAE

    RAKBANK Careers | Relationship Officer - Telesales, Dubai, UAE

    Location: United Arab Emirates

    Job Description

    RAKBANK is currently recruiting for the role of Relationship Officer - Telesales (Motor Insurance)

    to sell Motor Insurance to the ever increasing customer base in UAE.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Revenue generation through outbound tele-sales for Motor Insurance.

    • Accurately demonstrate product knowledge and answer customer queries (if any) related to product/ benefit/service

    • Accurately record customer information/instruction on system

    • Ensure customer’s information is always secure and up-to-date

    • Ensure the TAT commitments are adhered to at all times

    • Handle customer’s service requests for associated products in a professional manner

    • Generate leads from customer interactions to create future pipeline

    • Help create goodwill and preserve bank’s reputation

    • Provide customer’s feedback on our propositions and suggest improvements (if any)

    • Adhere to Bank’s code of conduct, privacy and other policies

    Job Requirements

    • Minimum 1 year of motor insurance telesales experience is mandatory.

    • Excellent communication skills, voice clarity

    • Active listener and be able to comprehend various accents

    • Must possess presence of mind and service oriented mindset

    • Self-motivated and target oriented

    Job Details

    Company: RAKBANK

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates

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