Job Description
RAKBANK is currently recruiting for the role of Relationship Officer - Telesales (Motor Insurance)
to sell Motor Insurance to the ever increasing customer base in UAE.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Revenue generation through outbound tele-sales for Motor Insurance.
Accurately demonstrate product knowledge and answer customer queries (if any) related to product/ benefit/service
Accurately record customer information/instruction on system
Ensure customer’s information is always secure and up-to-date
Ensure the TAT commitments are adhered to at all times
Handle customer’s service requests for associated products in a professional manner
Generate leads from customer interactions to create future pipeline
Help create goodwill and preserve bank’s reputation
Provide customer’s feedback on our propositions and suggest improvements (if any)
Adhere to Bank’s code of conduct, privacy and other policies
Job Requirements
Minimum 1 year of motor insurance telesales experience is mandatory.
Excellent communication skills, voice clarity
Active listener and be able to comprehend various accents
Must possess presence of mind and service oriented mindset
Self-motivated and target oriented
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