Job Description
The purpose of this role is to co-ordinate patient applications in Patient Access Program(s) in the region.
The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Liaise with hospitals, distributors, pharmacies and patients.
Co-payment reimburse solution administration.
Work closely with the Program Manager to secure patient file approval.
Ensure that patient file are complete and ready to be submitted in a timely manner and in accordance with the project processes, workflow and timeline.
Carry out patient, Doctor, Pharmacy and private sector visits for project flow.
Ensure that current patients receive their medications quickly and efficiently
Prepare timely monitoring reports (monthly) with patient numbers and charities support as well as quality assurance. Reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program.
Maintain and update electronic Program files, including patient and quality assurance data.
Conduct administrative duties for the office.
Work closely with Program Manager and Program Assistant in the region.
Reporting to the Program Manager in region
Work with the related divisions of Axios
Maintain ongoing and frequent communication with Axios staff including Axios global staff.
Job Requirements
A Degree or Diploma in Social Work or Public Health is ideal
1 to 2 years working experience in an administrative roleis ideal
Good command of both spoken and written English and Arabic
Experience in data monitoring and management
Experience in customer service management
Frequent travel will be required within the region
Flexibility in working hours is essential
Application of job Knowledge
Concern for Order and Quality
Adaptability and flexibility
Dependability
Teamwork
Competencies
Job Details
Company: Axios International
Employment Type: Full-time
Job Location: Kuwait City, Kuwait