Job Description
Banque du Caire - BDC is currently recruiting for the role of SMEs Relationship Officer
Responsible for achieving the targeted growth of the SME portfolio according to the planned targets through maintaining and preserving trusting relationships with SME clients. He/she will be accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers. Moreover, to act as point of contact for complaints and escalate issues as appropriate to ensure providing excellent customer service to customers
Job Location: Fayoum, Hurghada, Nagaa Hamady, Safaga, Egypt
Duties and Responsibilities
Your main responsibilities in this role include the following:
Grow the business by identifying new sales and business development opportunities that the business can maximize the value of those relationships
Identify key contacts at potential client companies to establish and foster relationships
Participate in one-on-one meetings with clients to explain Banque du caire SMEs products and services
Negotiates, underwrites and process new client cases and renewals of credit facilities
Understand the problems and challenges of clients and identify ways the business could better address those needs
Seek opportunities to cross-sell or upsell to existing clients
Monitor and assess the activities of our competitors to proactively satisfy and retain our clients, develop and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition
Provide excellent service to maintain a positive reputation for the business
Resolve any customer complaints promptly and professionally
Job Requirements
Candidate Residents (Fayoum, Hurghada, Nagaa Hamady, Safaga) Only
Bachelor degree from accredited university in (Commerce, Business Administration, Economics & Finance) graduation year 2018,2019 and 2020
Postgraduate course like (MBA/Credit Course /Other) will be more preferable.
Presentable with good communication &negotiation skills
Good knowledge of Accounting/Finance
Creativity and strong Analytical skills with attention to details
Good Research ability and Computer skills
Strong command of English language
Job Details
Company: Banque du Caire - BDC
Employment Type: Full-time
Job Location: Fayoum, Hurghada, Nagaa Hamady, Safaga, Egypt
