Job Description
The job holder will be responsible to assist the ECS (Emirates Cuisines Solutions) team with day to day requirements that include ECS administrative tasks. He / She will be responsible for emailing customers ECS updates or request info, prepare purchase orders to complete sales orders that will assist in building a stronger customer relationship.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Answer all incoming telephone calls, and respond as required to ensure customer request is logged and responsible ECS member is contacted and informed so that the customer can receive feedback.
Ensure all relevant and important documents are filed electronically to ensure easy reference and provide accurate information.
Prepare reports required by ECS members to a high standard of accuracy and timeliness to ensure information of customers reflect the actuals thereby guiding ECS members in the right direction.
Arrange on request appointments, visits and travel arrangements for ECSI members so that his / her time is used effectively.
Establish, maintain and update a filing system which ensures that documentation is easily accessible. Maintain office supply inventory, order supplies, monitors and processes client requests.
Establish and maintain files and records of existing clients and those who are discontinued.
Maintain a strong follow up on pending matters and coordinate with concerned people in order to get the matters accomplished and resolved.
Manage sample stock levels to ensure ECS members have adequate samples in hand when meeting customers and clients.
Job Requirements
Bachelor’s Degree in Business Administration or relevant field
Years of Experience: 1 (Distribution Experience)
Effective at listening to understand and clarify concerns raised by customers and co-workers
Strong communication and interpersonal skills with clear verbal & written communication in all aspects of work
Attention to detail, ability to plan, multitask and work to strict time constraints
Must be proficient in the use of Excel, Power Point and MS Word
Proficient with numbers and inventory process
Actively practice and promote good time management and organisational skills
Job Details
Company: Emirates Flight Catering
Employment Type: Internship
Job Location: Dubai, United Arab Emirates
