• HSBC Egypt Careers | UAE Cash and Cheque Officer - Part-time Job

    HSBC Egypt Careers | UAE Cash and Cheque Officer - Part-time Job

    Location: Egypt

    Job Description

    HSBC is currently recruiting for the role of UAE Cash and Cheque Officer

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • The (CSE) Clearing Officer position has been formally structured to improve controls culture within the Centralized Clearing Centre. He/She will be responsible for Processing/Verifying the Outward/Inward Clearing Cheques in the Central Clearing Operations located at the Centralized Clearing Centre.

    • Basic Job functions include Processing/verification of Outward/House Cheques deposited through Cheque Deposit Machines / branches and verification of Inward cheques received from other banks. And perform CDM release and related activities.

    • Exceed service target.

    • Meeting the PLA, no hold over and breaches.

    • Measured through ETCS. Meet quality targets

    • Drive a culture of coaching and mentoring to enhance customer experience in all processes

    • Support customer service initiatives

    • Reduce customer complaints

    Job Requirements

    • Processing tasks are carefully prioritized, processed & completed in accordance with procedures, work arrival pattern and volumes.

    • Effectively perform the Clearing functions including Data correction of Outward Clearing, House Cheques & verification of Outward/Inward Clearing Cheques and House cheques.

    • Perform the CDM release related activities in effective manner and ensure that cheques are submitted without any impact to business.

    • Common frauds/errors/irregular transactions are identified and appropriate action is taken in accordance with procedures.

    • Share knowledge and experience effectively with colleagues by providing assistance in referred / technical issues in a constructive manner.

    • Maximize productivity and high quality.

    • Ensure general issues/problems are effectively investigated, resolved or are appropriately referred with recommendations and that housekeeping routines are completed in accordance with procedures.

    • Provide a high quality service to internal customers in a professional and timely manner.

    • Learning & Growth

    • Employee Engagement

    • Teamwork

    Job Details

    Company: HSBC

    Employment Type: Part-time

    Job Location: Cairo, Egypt