• Mastercard Graduate Program | Associate Analyst, Business Analysis, Dubai

    Mastercard Graduate Program | Associate Analyst, Business Analysis, Dubai

    Location: United Arab Emirates

    Job Description

    Associate Analyst, Business Analysis, Mastercard Launch (Graduate Program)

    Mastercard Launch is an 18-month global development program providing recent graduates with development opportunities and exposure. You will not only enhance your professional growth and skills, you’ll launch your Mastercard career.


    • An immersive skills development event focused on learning about Mastercard's business and customers, and experiencing our purpose-driven culture in action

    • Networking and mentoring opportunities

    • Career conversations to identify opportunities for learning and exposure

    • Ongoing support and feedback to help you develop and build on your strengths

    • A holistic learning and development curriculum designed to enable competency-building across five key learning themes in addition to on-the-job learning opportunities

    This role will provide management support on both internal and external technology engagements and strategic regional initiatives. As O&T powers the entire organization, this role touches each function, providing the successful candidate with access to and visibility of the complete breadth of the organization.

    The payments industry is in the midst of a renaissance. Traditional card rails are no longer the only solution provided by Mastercard as we look to digitize economies providing holistic solutions for both governments and our customers. With a host of new player beyond the traditional FIs, we are partnering with fintechs, paytechs, MNO’s, digital / neo / challenger banks along with our traditional customers, to provide multi-rail solutions across P2P, P2M, A2A, B2B etc.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Support the Regional O&T Lead to achieve key regional objectives

    • Partner with both the product and market teams to provide multi-rail solutions for our customers across ‘Accounts, Blockchain, Cards and Data’

    • Support cross functional initiatives to reengineer end to end processes, driving agility and improving TTM

    • Act as a single point of contact for the business (markets, products, services) when they require non-standard support from other O&T functions, namely:

    • Global O&T Programs

    • Regional Network Engineering

    • Regional Customer Support

    • Regional Corporate and Cyber Security

    • Regional Employee Digital Engagement

    • Manage – in partnership with Business Operations – tracking, analysis and process improvement activities related to customer-impacting incidents.

    • Coordinate O&T’s engagement in Mastercard’s ‘Product Management Excellence’ process which ensures we deliver best in class, fit for purpose products to the region

    • Engage with Mastercard Labs, to ensure products are being designed with Mastercard’s tech stack and best practices in mind. Support in the transition of products from Labs incubation environments to O&T, for scaling and commercialization

    • Create and support learning and communications for internal and external stakeholders of Technology innovation, culture of security and operational excellence

    • Support the articulation of the O&T Program Model to regional stakeholders

    Job Requirements

    • Currently enrolled in a bachelor’s degree program majoring in Business Administration, Management or a related field

    • Understanding of payments, the mobile and/or ecommerce market and technologies

    • Strong Communication and Presentation skills

    • Understanding of the areas of strategy, planning, and project management

    • Understanding of finance models and planning

    • Strong analytical/problem solving and planning skills

    • Understanding of operating in a global or matrixed environment

    • Minimum overall GPA of 3.0

    Job Details

    Company: Mastercard

    Employment Type: Internship

    Job Location: Dubai, United Arab Emirates

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