Job Description
We are offering an opportunity to hospitality students to join the team at Rosewood Abu Dhabi. as Front Office Intern you will be gaining on-the-job experience by supporting the day-to-day operation of the Front Office department and assisting in the implementation of different projects for a period of 6 to 12 months. You will embody the ways we work: intuitive, engaging and refined. Through your efforts, you can make a difference in the experience of our associates, our guests and in our community. This role will require exceptional attention to detail and a passion for delivering outstanding customer service. The best candidate will have an engaging manner and understand the importance of delivering intuitive and first-class service. Being part of Rosewood Abu Dhabi team means that training and development opportunities are available and with the hotel being a key part of Rosewood’s global expansion plans, this role could be a stepping stone to exciting international career opportunities.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Take reasonable care of their own health and safety.
Take reasonable care of the health and safety of a person and the workplace, that may be affected by their acts or omission at work;
Cooperate with full compliance with Hotel’s developed OSHMS policies, OSHMS procedures & operational works instruction in order to protect the health and safety of the people.
Report to immediate supervisor any situation which they have reason to believe could present a hazards and which they cannot themselves correct;
Report all OSH incidents and work related injuries; and
Not intentionally or recklessly interfere with or misuse anything provided (e.g. Equipment & machineries, PPE, etc.) at the Hotel’s workplace in the interest of health, safety, welfare or protection or management of the workplace.
Participate in conduct of OSH related planning and implementation in order to achieve the Hotel’s OSH objectives, targets & program.
Attend all training arranged by Hygiene, Health & Safety Manager such as OSH training, safety Induction, on the job training, tool box talks, etc.
Held accountable and committed whatever it takes to comply with the company’s OSHMS Policies, OSHMS Procedure, & Operational Works Instruction and any other relevant legislation applies within the organization.
Held accountable to take care of his/her own health and safety, other person in the workplace that may be affected by their acts or omission at work.
To report to his/her supervisor or respective Manager.
Job Requirements
Experience: None
Education: Currently enrolled in an accredited Hotel Management School.
General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
Technical Skills: Ability to type at least 60 words per minute; proficiency with Microsoft Office products; proficiency in the operation of standard office equipment.
Language: Required to speak, read and write English, with fluency in other languages preferred.
Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
Job Details
Company: Rosewood Abu Dhabi
Employment Type: Internship
Job Location: Abu Dhabi, United Arab Emirates
