Job Description
EG-Bank is currently recruiting for the role of Customer Information Officer
Duties and Responsibilities
Your main responsibilities in this role include the following:
Welcomes and orients all branch walk-in customers by handling their requests and inquiries in the most professional manner
Manages the branch queue by migrating customers to the various channels (ATM, Online banking …etc.)
Checks walking customers' requests, answers and resolves their related issues in a timely manner
Assists in completion of any required documents for certain product or service requested by customers
Handles custody items and keys
Job Requirements
Bachelor degree
Desired education: Bachelor degree in finance or business administration
Fluent in English and Arabic (writing and speaking)
No experience needed – Fresh graduates
