• وظائف بنك المشرق - مصر | Relationship Officer

    وظائف بنك المشرق - مصر | Relationship Officer

    Location: Egypt
    Published:

    Job Description

    Mashreq Bank is currently recruiting for the role of Relationship Officer

    Tele Sales – Selling General Insurance Products (Motor, Medical, Health & Travel) to New & existing General Insurance Clients of Mashreq.


    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Delivering daily/monthly KPA’s/KPI’s (calls, revenue target, system update etc.)

    • Portfolio management – General Insurance Products.

    • Retention of existing clients in a compliant & timely manner to ensure client is not lost to competitor.

    • Exceptional customer service and end to end relationship management.

    • Handling all customer queries/complaints relating to pricing, cancellation or policy document requirements.


    Job Requirements

    • 1+ years of related banking experience (General Insurance Sales)

    • Strong understanding of General Insurance Products (Motor, Medical, Health & Travel Insurance).

    • Excellent Communication and negotiating skills.

    • Familiarity with bank’s/Insurance providers operations, sales, support and system environments and a strong customer focus.

    • Very well versed competitor offering and market know how.

    • Excellent communication skills in English is mandatory for this role

    Job Details

    Company: Mashreq Bank

    Employment Type: Full-time

    Job Location: Cairo, Egypt

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