• Airport Services Agent - Dubai | Qatar Airways

    Location: Dubai - United Arab Emirates

    Job Description

    Qatar Airways is seeking an Airport Services Agent in Dubai, UAE, to provide exceptional airport services, ensuring a stress-free environment for passengers, and adhering to the company's safety policy and security standards, thereby enhancing the overall customer experience.

    Duties and Responsibilities

    • Providing exceptional customer service at all touchpoints.
    • Liaising with various check-in, boarding gate, ramp, cargo, and lounge departments.
    • Supervising service partners' activities for smooth passenger acceptance.
    • Directing passengers to designated areas.
    • Ensuring entry requirements are met.
    • Coordinating with various suppliers for smooth turnaround.
    • Handling pre- and post-flight administration.
    • Handling baggage claims.
    • Ensuring compliance with QR Safety and Security requirements.

    Job Requirements

    • Minimum Bachelor's degree education.
    • Experience in aviation passenger handling.
    • Knowledge of airport functions, Weight and Balance, Dangerous Goods Regulations.
    • GDS knowledge required.
    • Ability to work shifts, including weekends.

    Job Details

    Company: Qatar Airways

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates