Job Description
Alahli Bank of Kuwait - ABK UAE is currently looking for a Teller officer to deliver high quality and accurate service to customers through the provision of banking services.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Customer Enquiries Respond to customer enquiries and provide customer service and support
Sales Opportunities Identify sales opportunities and pass these to the correct branch colleague
Cash Transactions Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks
Reconciliations Perform end of day reconciliations accurately and on time
Customer Accounts Receive returned cheques, new ATM cards etc. make required entries and advise customers
Customer Administration Send, receive and file telex confirmations and ensure transfers are properly processed
Customer Records Create, update and maintain relevant customer records ensuring that data is recorded appropriately
Job Success factors
High quality customer service
Requests/applications accurately processed
Returned cheques, new ATM cards etc. handled without delay
Money transfers accurately processed
Successful identification of sales opportunities and transfer to a colleague
Accurate records of transactions etc.
Compliance with operational procedures and instructions, risk policies
Job Requirements
Emirati National
Job Details
Company/Organization: Alahli Bank of Kuwait - ABK UAE
Vacancy Type: Full-time Job
Job Functions: Operations
Job Location: United Arab Emirates
Application Deadline: N/A
Apply on ABK website
