Job Description
Duties and Responsibilities
Your main responsibilities in this role include the following:
Ensures customer satisfaction through owning the delivery process of their requirement projects.
Owns the requirements gathering processes and ensures that such requirements are well integrated within technology plans.
Manages all the projects’ related activities (proposal formulation, requirements, planning, reporting, … etc.) towards the successful delivery of customer requirements, timely reporting on, and addressing risks as they arise.
Acts as the technology partner to the customer and technical SPOC on matters related to timelines and scope of projects’ delivery.
Work on expanding work scope with the different customers and ensure the business is continuously developed.
Work on different opportunities management, and follow up with customers till opportunity status is finalized.
Can own more than one project and/or opportunity at the same time.
Projects/opportunities owned will be small or medium size.
Job Requirements
4+ years of professional experience in the IT domain,
2+ years of experience in software development and architecture.
1+ experience as business analyst or any similar role that involves requirements elicitation, analysis, creating process flow-diagrams & documentation.
Telecom experience is a plus
Bachelor's degree in computer science, Software/Systems/Telecom Engineering or equivalent
Has software development background and experience
Expert knowledge in development technologies. (Java, javascript, python, VB or any other scripting experience, very good understanding of Object-oriented programming)
Exposed and familiar with the following technology domains [Portals, Java solutions, Robotics, automation, Hosting, IT operations]
Experience working with Scrum Framework and tools.
Awareness of ITIL processes and best practices.
High business analysis skills.
Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into applications and operational requirements.
Ability to understand the business from operational, financial, and technical points of view
Good communication, Presentation, and documentation skills [Proposal Writing, High level and detailed requirements documents writing, Presentations, training materials
Job Details
Company/Organization: Acensys Limited Egypt
Vacancy Type: Full-time Job
Job Functions: Information Technology
Job Location: Smart Village, Egypt
Application Deadline: N/A
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