• وظائف بنك الأسكندرية | Sr. Loyalty, Partnering & Activation Officer

    وظائف بنك الأسكندرية | Sr. Loyalty, Partnering & Activation Officer

    Location: Egypt
    Published:

    Job Description

    ALEXBANK is currently recruiting for the role of Sr. Loyalty, Partnering & Activation Officer

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Manage our relationship with our partners across all (Retail, Fashion, Tourism and Grocery categories across all regions in Egypt).

    • Identify potential partnerships with merchants in-line with ALEXBANK loyalty strategy and pillars.

    • Develop necessary Point of Sales Materials /branding initiatives to maximize our visibility at partners stores

    • Monitor and evaluate loyalty partner/agency roll out plans through mystery shopping visits and recommendation of improvements as needed.

    • Deliver post campaign reports and provide strategic analysis on campaign performance (redemption rates, trends, penetration amongst key markets etc…)

    • Troubleshoot customer redemption issues / complaints and provide swift resolution.

    • Participate in the development of the customer Loyalty Experience and ensure application of best practice methodologies in line with ALEXBANK’s loyalty strategy.


    Job Requirements

    • Good communication skills.

    • High analytical skills.

    • Good presentation skills.

    • Strong Negotiation skills.

    • Ability to work under stress.

    • Good with numbers and ability to create or work with matrices.

    • Basic financial understanding is a must (basic P&L, ability to calculate marketing ROI and manage campaign investments vs. returns…).

    • Mobility across all regions in Egypt

    Job Details

    Company: ALEXBANK

    Employment Type: Full-time

    Job Location: Cairo, Egypt

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