Job Description
Etisalat Misr is currently looking for a Project Engineer who will be responsible for the following tasks
Duties and Responsibilities
Your main responsibilities in this role include the following:
Manage End to end technical service delivery for Enterprise customers to ensure on time and standard service delivery process.
Evaluate requested service order vs approved business case to confirm approved cost.
Develop project plan based on SLA to ensure fulfilling customer requirements
Communicate and agree with Enterprise customer for all requirements and project plan to ensure smooth project handling.
Follow up with planning & solution teams to develop optimum, implementable, cost efficient solution to facilitate delivery process.
Make sure that developed solution is well communicated to implementation team and solve any conflicts / constrains that may affect service implementation.
Manage Human resources that will serve to achieve project milestones and project completion
Coordinate between different technical teams for all fields activities for work dependency alignment to prevent/avoid conflicts in fields operations.
Ensure the availability of required H/W and follow up H/W process till deliver H/W to customer and get signed installation report.
Achieve monthly target in terms of Revenue with balance of defined SLA per service.
Get customer acceptance for delivered services & H/W to ensure proper project closure
Prepare all needed documentation during the projects to provide project tracking and archiving.
Hand over project to operation teams to ensure proper after activation handling & support.
Job Details
Company/Organization: Etisalat Misr
Vacancy Type: Full-time Job
Job Functions: Information Technology/Engineering
Job Location: Cairo, Egypt
Application Deadline: N/A
Apply on Etisalat website
