• ADIB Egypt Careers | Personal Banker

    ADIB Egypt Careers | Personal Banker

    Location: Multiple Cities, Egypt

    Job Description

    Abu Dhabi Islamic Bank - ADIB Egypt is currently looking for a Personal Banker who will Identify, acquire & grow a base of retail customers in order to meet business objectives.

    Nurture the growth of long-term business relationship with target retail customers by providing them with substantial added value and providing world-class financial products / services.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

      Sales/Relationship Management

    • Responsible for achieving & delivering his/her targets of the allocated range of products specific to Advising Zone.

    • Follow up with others (Credit/ Operations) Departments, pipeline or tools available (Jupiter) on pending cases

    • Achieving target sales activities of (outbound sales, sales visits, cross sell ratio to walk-in customers) as defined in the commercial action plan.

    • Personally and proactively effective at building the business, deepening relationships and increasing targeted consumers through the execution of an effective sales process.

    • Prepares and executes a sales plan for the assigned account relationships; high knowledge of competition products.

    • Grows the number of new account relationships via conversion of branch walk-ins, customer referrals, marketing leads and self-generated leads.

    • Proactive in assessing financial needs of customers.

    • Keep updated and learns in-depth the new products offered by competition.

    • Quality & Services

    • Ensure proper stationeries and merchandising in the Branch at all time guided by communication plan.

    • Ensure handling and covering all customer requests/ inquiries to ensure services excellencies

    • Responsible for operations of (Express Banking, Advisory) in terms of authorizations, custodies and reviewing all related reports

    • Regularly promote the usage of other delivery channels via day-to day contacts with the customers

    • Ensure continuous flow of appointments at Advising Zone.

    • Participates in special projects and tasks including Compliance related activities.

    Job Requirements

    • University/College Degree

    • 1-2 years in the financial services industry

      Fresh graduates will also be considered at lower entry level grades

    Job specific Skills

    • Good sales skills

    • Ability to work in a team.

    • Ability to work under pressure

    • Good communication and relationship building skills.

    • Exemplifies Core Competencies: analysis, condor, communication, customer focus, teamwork, process management, functional proficiency

    • Good command of the English language

    Job Details

    Company/Organization: Abu Dhabi Islamic Bank - ADIB Egypt

    Vacancy Type: Full-time Job

    Job Functions: Customer Service

    Job Location: Cairo, Alexandria & Portsaid, Egypt

    Application Deadline: N/A


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