• Giza Systems Careers | Senior Network Engineer

    Giza Systems Careers | Senior Network Engineer

    Location: Cairo, Egypt

    Job Description

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Monitors the Engineers’ corrective maintenance visits is undertaken efficiently, and timely meeting client satisfaction.

    • Support Data Center engineers in installation activities, providing them with guidance and ensuring the work implemented is up to the required standards and in accordance to set milestones.

    • Prepares and submits weekly and monthly progress report to the Data Center team leader to clarify the current status and progress of assigned task.

    • Participates in project planning for all the technical aspects related for his team.

    • Supports the Team Leader in hiring new resources if needed.

    • Acts as the technical interface with the client in regards to any queries concerning the installation phase.

    • Managing the customer UATs

    • Handling and managing down time activities and its procedures

    • Remotely / On-site supporting our customers inside/outside Egypt

    • Investigating and identifying the root cause of the incidents

    • Escalates customer satisfaction problems to Data Center Team Leader, Technical Project Services, if necessary.

    • Provide third level support to the technical Data Center engineers.

    • Measures the performance of his designated team and prepare consolidated report.

    • Participates in performance evaluation of Junior engineers.

    • Provides technical training to new stuff and measure their capabilities

    • Responsible for personal and engineers development to meet business requirements.

    Job Requirements

    • Bachelor of Engineering with a specialization in Communications or Computers.

    • 3-8 years of experience in a similar position.

    • Very good practical experience in Data centers & Networks.

    • CCNP certified Data center (Preferred)

    • Have a good experience in Cisco ACI solution

    • Have a good knowledge in Cisco Security appliances

    • Excellent communication, interpersonal and negotiation skills.

    • Excellent people management skills

    • Excellent analytical & problem-solving skills.

    • Excellent command of English.

    Job Details

    Company/Organization: Giza Systems Egypt

    Vacancy Type: Full-time Job

    Job Functions: Engineering/Information Technology

    Job Location: Cairo, Egypt

    Application Deadline: 30 November 2018


    Apply on Giza Systems website