Job Description
Save the Children - Egypt is currently seeking an IT Assistant
Under the general technical supervision of the IT & Knowledge Management Systems Manager, the IT Assistant will troubleshoot all IT equipments including laptops, desktops, printers, scanners, multifunction machines, switches, etc, receive the IT procured equipments, install needed software and configure it as proper, procuring IT equipments including inspecting prices, inspecting specifications against the needed function and building good network with the IT companies, troubleshoot Internet service and building good relationship with our ISPs, participate in troubleshoot our Electronic Systems accessibility, AMS, FMS, OneNet, Effort report
Duties and Responsibilities
Your main responsibilities in this role include the following:
Participate, Installs, and configures maintaining the information technology assets (Hardware, Software, Systems) in good working conditions and distortion recovery.
Configures the clients Email and Internet applications.
Maintains and configure the email client software updates and hot fixes.
Participate in the IT equipments purchasing, including the technical specs, estimated prices, committee meeting as a technical member, receiving the equipments and making all the required configuration and setting up.
Installs and maintain the network equipments and administrate the Users authority levels according to the country office’s IT Policies.
Searching the internet for programs and solution to support the overall functions of the projects and departments.
Participate in maintaining communication connections, including routers, , wireless access points, switches, …,etc.
Contribute the CO’s new computers, printers…etc configure and installation.
Participates administrate and troubleshoot the network problems and provide solutions.
Participates administrate, and maintain the user’s software updates and hot fixes.
Participates administrate, Monitor and Maintain the CO’s Hardware and Software protection to, protect the network from external hackers, spam, Adware, and spyware.
Determines the IT needed for sponsorship program and estimate properly with cost effectiveness for the IT equipments
Ensures low record for downtime
Analyzes the offers received from the vendors considering price and quality
Builds a strong network relationship with the vendors
Job Requirements
University degree in Communications/Computer Engineering, IT, or relevant area
Two to five years’ experience in the same field.
Excellent knowledge of computer programmes, particularly Word, Excel, Outlook, Power Point and simple database programmes.
Very good written and verbal communication, presentation and representation skills and ability to work collaboratively as part of a team
Must be able to travel for field offices work when needed (40% level of effort).
Job Details
Company/Organization: Save the Children - Egypt
Vacancy Type: Full-time Job
Job Functions: Information Technology (IT)
Job Location: Assiut, Egypt
Application Deadline: 24 October 2018
Apply on SC website
