Job Description
The CIB Egypt is currently recruiting for the role of L&D Officer
Provide CIB with a better understanding of our customers based on data, using simple analytical techniques and the appropriate summary measures that enable identification of opportunities and spotting of threats.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Analyze raw data, draw meaningful conclusions and generate actionable insights
Propose appropriate measurement methods to understand campaign performance according to the generated statistical data
Identify opportunities to drive customer value based on actual behaviour through different channels
Review customer data for trends, patterns, and casual analysis to assist in understanding customer’s activity
Perform data-driven analysis of marketing campaigns to determine business impacts
Design, enhance, and distribute marketing reports that clearly communicate business results according to proper data analysis
Summarize data and analysis in a simple and concise format
Analyze and interpret information from multiple data sources and business stakeholders to identify actionable insights
Job Requirements
Mathematics or Statistics Bachelor’s degree or higher
1 - 3 years previous work experience in customer insights or customer intelligence related jobs
Highly motivated team player with strong presentation skills
Experience in banking industry would be a plus
Basic understanding of business financials, ROI and profitability concepts
Passion for analytics
Professional fluency in English plus outstanding verbal, written communication and presentation skills
Excellent Microsoft Excel skills
Good knowledge of SQL programming
Ability to present complex information in simple terms with clear recommendations based on data insights
Strong customer focus mentality
Outstanding data interpretation skills and attention to detail
Ability to work in a fast paced environment, adapt easily to changing situations and demonstrates flexibility in juggling priorities
Problem solver with a can do attitude
Job Details
Company: Commercial International Bank - CIB
Employment Type: Full-time
Job Location: Smart Village, Egypt
