• e-Finance Careers | Storage & Backup Administrator

    e-Finance Careers | Storage & Backup Administrator

    Location: Smart Village, Egypt

    Job Description

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Perform daily monitoring and management of the backup solution; monitor backup jobs, execute restore jobs, troubleshoot failed jobs, and initiate corrective action.

    • Perform daily SAN Storage operational tasks, LUN/Space provisioning, monitoring, troubleshoot issues (e.g. latency, etc…), and initiate corrective actions.

    • Complete routine tasks and troubleshoot the infrastructure under support.

    • Perform problem management and incident correlation on re-occurring issues; suggest and document workarounds and solutions

    • Collaborate with other members of the senior team on troubleshooting issues.

    • Create and provide reports for backup and storage environments and related activities and tasks.

    • Create and update documentation for storage and backup environments.

    • Work with customers on projects in order to create supportable solutions that meet both the customer and efinance requirements.

    • Research and identify industry trends in the storage and backup space, leveraging new ideas to improve the service design and support for the customer.

    • Work with customers or efinance's professional services team to accept any new implementations into the management life cycle.

    • Participates in on-call rotation when needed.

    Job Requirements

    • 2+ years’ experience in storage and backup related jobs

    • Graduate degree in computer science is preferred.

    • Valid product certifications in technologies listed below would be a major asset.

    • knowledge on backup software technologies. TSM, Commvault or Netbackup are preferred.

    • knowledge on storage hardware technologies; IBM, EMC or HP are preferred.

    • knowledge of SAN fabric technologies. Brocade or Cisco MDS are preferred.

    • knowledge of iSCSI and Fiber Channel infrastructure.

    • knowledge of overall backup and storage design and related issues.

    • knowledge of disk or tape based backup hardware.

    Professional / Cognitive skills

    • Strong written and oral communication in English is a must. Strong presentation skills are considered an asset.

    • Strong and proven troubleshooting ability in a fast-paced operations environment.

    • Demonstrated ability to work independently and manage time to support multiple high-priority objectives simultaneously.

    • Ability to manage clients and management expectations, keeping all stakeholders informed about projects and / or incidents.

    • Ability to adjust plans to respond to changing business priorities.

    • Ability to work collaboratively within a team sharing ideas and gaining consensus on a proper solution

    • Effective and personable communication with customers and vendors to achieve desired results.

    • Reliability and commitment to getting the job done (including after hours as required).

    Job Details

    Company/Organization: e-Finance Egypt

    Vacancy Type: Full-time Job

    Job Functions: Engineering/Information Technology(IT)

    Job Location: Smart Village, Egypt

    Application Deadline: N/A


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