• وظائف بنك CIB | Consumer Sales Support Officer

    وظائف بنك CIB | Consumer Sales Support Officer

    Location: Cairo, Egypt
    Published:

    Job Description

    The CIB Egypt is currently recruiting for the role of Consumer Sales Support Officer

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Screen & review turned in applications to ensure that all needed documents / signatures are provided, according to CBE regulations & bank’s policies

    • Call back customers & online referrals to ensure that all points in the approved call back script are covered and confirmed by the customers

    • Perform I-Score checking on turned in applications to insure that minimum accepted standards are met before submitting cases to the Credit Assessment & Fulfilment department (CAF)

    • Enhance approval rates through proactive salvaging of all rejected cases & review any supporting documentation received from sales channels to the rejected application

    • Direct applications to CAF, and follow up on cases approvals / rejections to ensure efficiency and enhance TAT and deliver the approved documents to the concerned sales supervisor

    • Provide regular competent feedback sales channels on turned in applications, approval & rejection rates to maintain the high quality of turned in applications and to support in improving booking efficiency and sales numbers

    • Provide feedback and necessary support to sales channels on submitted applications and receive required supporting documents with the intent of salvaging cases

    • Ensure the awareness of distribution channels staff on loans & OD policies to raise the quality & productivity of application

    • Conduct a monthly report on the current situation of each of the assigned branches in terms of rejection rates


    Job Requirements

    • Bachelor’s degree of commerce, finance, business administration, accounting or equivalent

    • Minimum 1 - 3 years of relevant experiences

    • Good command of English language and Arabic languages

    • Very good command of Microsoft office

    • High communication and presentation skills

    • Self-motivated team player, decision maker, qualitative and quantitative analysis

    Job Details

    Company: Commercial International Bank - CIB

    Employment Type: Full-time

    Job Location: Cairo, Egypt

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