• Henkel Careers | Customer Service Support Agent

    Henkel Careers | Customer Service Support Agent

    Location: Cairo, Egypt

    Job Description

    Henkel Egypt is currently seeking to hire a Customer Service Support Agent who will be responsible for the following tasks

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Handle the master data of customers and materials on the system

    • Issue the Department reports and OTC (Order to Cash) reports

    • Support the FO team in creating new customers and follow up on their creation

    • Receive invoices and register new customers on the system as well as update data of existing customers

    • Handle claims initiated by the front office and Finance

    • Fulfill all the administrative tasks related to manual order entry and customer/material master data

    Job Requirements

    • Bachelor's degree in Business Administration, Finance, or any relevant study

    • 0-2 years' of experience

    • Fluent French and English speaker

    • Availability to work on Fridays and extra working hours

    • Strong communication skills

    • Efficient user of MS Office applications

    Job Details

    Company/Organization: Henkel Egypt

    Employment Type: Full-time Job

    Job Functions: Customer Service

    Job Location: Cairo, Egypt

    Application Deadline: N/A


    Apply on Henkel website