Job Description
Henkel Egypt is currently seeking to hire a Customer Service Support Agent who will be responsible for the following tasks
Duties and Responsibilities
Your main responsibilities in this role include the following:
Handle the master data of customers and materials on the system
Issue the Department reports and OTC (Order to Cash) reports
Support the FO team in creating new customers and follow up on their creation
Receive invoices and register new customers on the system as well as update data of existing customers
Handle claims initiated by the front office and Finance
Fulfill all the administrative tasks related to manual order entry and customer/material master data
Job Requirements
Bachelor's degree in Business Administration, Finance, or any relevant study
0-2 years' of experience
Fluent French and English speaker
Availability to work on Fridays and extra working hours
Strong communication skills
Efficient user of MS Office applications
Job Details
Company/Organization: Henkel Egypt
Employment Type: Full-time Job
Job Functions: Customer Service
Job Location: Cairo, Egypt
Application Deadline: N/A
Apply on Henkel website
