Job Description
Successful execution of customer service visits to attend Plant Preventive Maintenance, Corrective Maintenance and Time & Material work. Maintaining BMS system while attending Annual Maintenance Service Visits, On call Service Visits and getting service reports signed.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Successfully attend PPM and CM service visits and maintain operational and efficient BMS to achieve customer satisfaction.
Efficiently manage time to complete allotted service visits and avoid any laps
Regularly update customer about attended service call, suggest improvement measures, introduce latest solution & service offerings and receive customer feedback to ensure effective life cycle support.
Liaise with service coordinator and service manager for regular update on customer system, challenges and customer activities; in the interest of service business.
Update service sales and management on necessary updates, upgrades, improvement measures and service business opportunities
Attend training arranged by MNTS & keep updated on BMS software, Tools & 3rd party integrations to provide efficient services to customers.
Keep latest backup of project software with self and upload same on share point for record.
Timely submission of Service Reports & Time sheets to service coordinator
Develop good interpersonal relation within co-employee for smooth processes and operation
Job Requirements
HVAC & controls Knowledge
3+ Years’ experience of BMS and Control field.
Experience of managing employees & subcontractors
Ability to work with different nationalities and culture
Certification/Diploma in Controls/ Air-conditioning
Working knowledge of MS office packages
Proficiency in written and spoken English
Good knowledge in Facility Management processes in building industry
Job Details
Company/Organization: Siemens
Employment Type: Full-time Job
Job Functions: Engineering
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
