Job Description
We are looking to recruit a talent Emirate candidate as Greeter in Abu Dhabi Toyota Showroom and will be responsible for receiving the walk-in customers at the showroom and being the first point of contact for the customer’s Drive Magic Moments experience.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Receive and assist customers in the showroom by directing them to the concerned staff member (Sales Executives or Managers where required) to ensure their requirements are met and maintain the standards of the overall customer experience.
Maintain a basic level of product knowledge to be able to assist customers when required
Identify VIP customers and notify the Sales and Branch Managers
Entertain customers if all the Sales Executives and managers are busy with other customers by answering any questions they might have (where possible) to ensure that the customers do not leave before they are assisted by one of the staff members
Cover for the branch Receptionist as and when required including periods of leave, lunch/prayer breaks.
The Receptionist’s responsibilities include:
Attend to all incoming calls and transfer calls to the concerned staff members. Take note of any messages for staff members
Facilitating outgoing calls for staff members and keeping track of any personal calls being made to make sure they are charged to the respective individual
The receptionist is also expected to deal with customer enquiries such as showroom timings, locations, telephone numbers etc…; technical queries and complaints are to be transferred to the designated staff members.
Job Requirements
Job Details
Company/Organization: Al Futtaim
Employment Type: Full-time Job
Job Location: Abu Dhabi, United Arab Emirates
Application Deadline: N/A
