Job Description
Reporting to the Manager Cargo iQ & Data Integrity the role is based locally with the responsibility to implement and support IATA cargo initiatives (e.g. Cargo iQ, e-AWB, etc.).Manage and complete assigned tasks within the defined timeframe and across all teams in Etihad Cargo, e.g. planning and oversight on rollout of e-AWB to Customers.Accountability for monitoring and reporting the performance of IATA cargo initiatives to management and external bodies (e.g. IATA) through the development and / or enhancement of reports.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Analyze data to identify issues and proactively work to get them resolved with the relevant stakeholders
Implementation of industry best practices with buy-in from all stakeholders
Establish and maintain close working relationships with stakeholders and act as a subject matter expert
Support internal and external stakeholders to implement IATA initiatives, including driving them to achieve the agreed objectives and schedules
Monitor and report the progress of IATA initiatives to management and external parties
Implement and enhance reports for reporting on IATA initiatives
Work closely with service providers to ensure services run smoothly and to source for new services
Prepare and provide training and transfer knowledge of IATA initiatives to internal and external parties
Respond to ad-hoc reporting requests from management and / or stakeholders
Job Requirements
Educated to at least high school level, preferably diploma level in logistics, operations management or related discipline with acquired specialization in cargo handling operations, successful completion of cargo and dangerous goods courses are required as well as courses in live animals, aircraft weight and balance and general cargo procedures.
At least three years of cargo operations experience.
Job Specific Skills
Conversant in cargo handling processes, procedures and regulatory compliance
An understanding of cargo messaging standards
Appreciation of current IATA cargo initiatives (e.g. e-AWB, Cargo iQ)
Experienced on using Cargo handling systems (e.g. CargoSpot, iCargo)
Excellent working knowledge of MS Word, Excel and PowerPoint
Experienced in preparing training material and conducting training
Able to analyse data to identify trends and issues
Understanding of Business Intelligence (BI) concepts and prior experience developing reports using BI tools (e.g. MS Power BI) would be favourable
Able to quickly comprehend complex technical concepts and business processes
Good written and verbal communication skills in English
Fluency in English and Arabic an advantage
Job Details
Company/Organization: Etihad Airways
Vacancy Type: Full-time Job
Job Location: Abu Dhabi, United Arab Emirates
Application Deadline: N/A
