Job Description
The role holder is responsible for selling Credit Cards and Personal Loans to New To Bank customers. Ensuring optimal level of customer service through telephone sales calls.
This is an excellent opportunity to kick start your career in Banking or grow stronger for experienced candidates.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Identify and understand the needs of the customer.
Manages selling of various products to target customer segments in a professional manner.
Ensures accuracy of all bank forms and documents executed by the customer.
Ensures optimal utilization of all sales tools and resources.
Documents and maintains all records of sales activities and provide updates as per requirement.
Administers all sales process and maintain records for same.
Ensures assigned sales targets and budgets are met.
Manages various documents for all sales sources efficiently.
Participates in all departmental meetings and product training.
Administers and ensures compliance to all sale objectives.
Monitors all customer queries and ensure timely response to all issues.
Coordinates with customers to provide various products and facilities and provides information on all required supporting documentation.
Ensures timely processing of all initiated customer transactions.
Maintains and updates knowledge on all FAB products and services.
Maintains knowledge on all competitor products and services and analyses all advantages and disadvantages for various products.
Adheres to service level targets and coordinates with other departments to meet client service expectations.
Engages with key stakeholders including Operations, Technology, Branches, Legal…etc. to deliver timely and effective level of client experience to FAB customers.
Sales
Customer Service
Internal Collaboration
Job Requirements
High school diploma /Bachalor's Degree
Minimum 1 -5 Years of work Experience in Telesales (Loans and cards).
Banking sales expreince is prefered
Good Communication and interpersonal skills.
Job Details
Company/Organization: First Abu Dhabi Bank - FAB
Employment Type: Full-time Job
Job Functions: Sales
Job Location: Dubai, United Arab Emirates
Application Deadline: unknown
