• Noor Bank Careers | Assistant Relationship Manager - Credit Cards - Dubai, UAE

    Noor Bank Careers | Assistant Relationship Manager - Credit Cards - Dubai, UAE

    Location: Dubai, UAE

    Job Description

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Identify potential customers through databases, cold calling, follow up leads and telephone/personal contacts etc.

    • To sell Personal finance products to the specified target customers/segments and meet monthly sales targets.

    • To contact potential customers and convince them about the bank’s product offerings.

    • Major accountability for a Relationship Officer is to ensure that business is solicited as per the Shariah guidelines/process.

    • Ensuring that the conclusions on all the business sourced on Telesales leads, should be reported to ARM/RM.

    • To ensure that prospects are clearly communicated about the bank charges/terms and conditions.

    • To ensure “Know Your Customer” requirements as prescribed by the bank are duly adhered to. All the legal and compliance guidelines provided by the bank are adhered to.

    • Data confidentiality and secrecy norms of the bank are adhered to.

    • To ensure that no customer application is misplaced and is kept in safe custody.

    • To ensure that code of the conduct as per the bank bank’s policy are adhered to.

    • To ensure that all the documents provided by the customer for completion the card applications are duly checked and forwarded to the relevant bank officers.

    • To ensure that I do the documents original sighting as laid out in the original sighting guidelines of the KYC policy of the bank.

    • To ensure that the sales process prescribed by the bank is fully adhered to.

    • Verify that potential customers satisfy all criteria required of a desired customer profile as outlined by the bank.

    • Derive insight to competitor’s sales activities and effectively report them to the Area Sales Manager/Relationship Manager.

    • Ensure full awareness of all policies and procedures issued in relation Shariah principles.

    • Ensure full awareness of all policies related to operational risk and miss selling, etc. & comply by the same.

    • Maintain complete and detailed knowledge of all assigned products.

    • Maintain accurate and up to date activity records.

    • Maximize sales referral opportunities by working with customer service colleagues.

    • Is responsible for delivering service to customers that is synonymous with the consumer brand experience being promoted by the organization.

    • To ensure performance as per the performance management criteria.

    Job Requirements

    • Ability to work under severe time pressure and yet exhibit error-free work and achieve set targets and service standards.

    • Knowledge and understanding of general banking procedures.

    • Strong communication and negotiation skills.

    • Minimum 1-year’s sales experience in banking/ finance industry. Experience in handling Asset Products.

    • Should be good at the following competencies: Customer / Result orientation, Initiative, Persuasiveness, Courageous and Good Selling Skills.

    Job Details

    Company/Organization: Noor Bank

    Employment Type: Full-time Job

    Job Location: Dubai, United Arab Emirates

    Application Deadline: N/A